Free to air
Ingest free to air content1 in native format, or convert from broadcast RF to IP, transcoding as required.
Television as a Service
A complete, operator-branded television platform delivered over the top of your network. Live TV, on demand, recordings and apps for your customers, with billing, reporting and device management for you, all from one system.
100,000s
Customers supported by a single node
To the second
Subscriber packaging and provider reporting
H.264 · H.265
GPU-accelerated transcoding with DRM
Television as a Service capability
Prepackaged content
Package free to air, licensed, purchased or customer-produced content, and tie it to the subscription models you define.
Local cache
Content can be cached to reduce latency and improve the viewing experience.
Content distribution
Packaged, transcoded content is pulled in real time by an app on the TV, streaming stick or set top box, over any access technology.
Flexible deployment
Dedicated or multi-tenanted systems, distributed geographically to suit your requirements.
Pacewave television service architecture
Free to air broadcastRF to IP
Management systemPackages, billing, devices
Cached contentTranscoded and packaged
ViewersSet top box · streaming stick · native TV app
Internet sourcesLicensed and purchased content
1. Subject to local licensing or regulatory requirements.
The viewer experience
Everything your customers see on screen, branded as your own.
Home Screen Interface
One branded screen that puts live television, on demand content and third party applications a single click apart.
- Themes and branding
Your logo, colours and tile treatment applied throughout, with end-user theme choice.
- One interactive home screen
Live TV, on demand, recordings, tutorials and apps from the same screen.
- Controlled tile layout
Tailor which tiles appear by market, package or device type.
- Third party applications
Surface popular video and music services alongside your own content.
Electronic Programme Guide
Well beyond a standard programme grid, with playback control and flexible listing sources built in.
- Pause and replay live TV
Pause, rewind and restart live channels from the guide.
- Smart PVR
Record to network or local storage in a single action.
- Custom categories
Channel categories defined per package or per user.
- Stereo and 5.1 audio
Surround sound carried through where the source provides it.
- Closed captions
Caption support maintained across the delivery chain.
- Multi bitrate and time shifting
Adaptive HLS delivery across varying network conditions.
Listings can be drawn from multiple data sources
Video on Demand
- A complete on demand library
Browse by genre, recently added or recently watched, with search across the full catalogue and artwork on screen.
- Automated ingest
Our APIs pull titles and metadata from your existing sources and load them into the platform with little to no manual handling.
- Merchandising control
Promote titles, build collections and tie content to the subscription packages and pricing you define.
Save time and money by automating your VOD catalogue
Personal Video Recorder
Recording features that earn the word smart, with the commercial controls to match them.
- Local and network storage
Record to the device, to the network, or to both.
- Playback while recording
Start watching a programme while it is still recording.
- Series recording
Capture a whole series from a single instruction.
- Record from any point
Capture the full programme even when recording starts late.
- Storage controlled billing
Recording capacity is metered and can be sold as an add-on.
- Agent assisted recording
Support staff can set a recording on a customer’s behalf.
Sell additional storage to your end users
Customised Tutorials
Customers find visual guides an easier learning tool than written instructions or searching online.
- Video guides on screen
Short tutorials play on the television itself, where the customer is already sitting.
- Your own content
Cover remotes, set top boxes, applications and account tasks, produced and branded by you.
- Fewer support interactions
Common questions are answered before a customer picks up the phone.
Eliminate unnecessary end user interaction
The operator platform
What runs behind the screen: content preparation, reporting, sales channels and security.
Transcoding and DRM
Content is prepared for delivery inside the platform, so source formats never dictate what your customers can watch.
- H.264 and H.265
Encode and transcode to the codecs your device fleet supports.
- Digital rights management
DRM applied to protected content as the rights holder requires.
- AAC audio support
Audio transcoded alongside video, including multichannel sources.
- GPU accelerated
NVIDIA GPU support for density and real time performance.
- Continuous monitoring
CPU, GPU, memory, storage and frame rate watched with alerting.
- Bandwidth efficiency
Transcoding improves network utilisation across the delivery path.
Reduce cost with purpose built hardware and software
Provider Reporting
- Accurate to the second
Subscriber packaging is calculated to the second, so what you report to a content provider matches exactly what your customers held.
- Reporting built for rights holders
Opening, closing and average subscribers by market and package, with penetration, rate and amount for every provider.
- Penetration review
The platform highlights where package penetration can be raised or lowered to improve your margin.
The guesswork is removed completely
Agent Networks
A fully built agent network you can leverage to grow the business.
- Built in agent hierarchy
Agents and sub-agents with their own logins, permissions, package visibility and hardware allocation.
- Logged to the second
Every action is recorded, so each agent is properly compensated for the business they bring in.
- Flexible payout models
Fixed or percentage payouts, per package, one-off or recurring, with pending and reversal rules.
- Referral and trial programs
Referral credits, trial codes and sub-agent credits in the same system.
Grow by working together
Redundancy and Security
Platforms are deployed in data centres around the world, with content protection applied at every layer.
- AES encryption and DRM
Content encrypted in transit and protected under DRM.
- Network change detection
Sessions validated against the network they were established on.
- Token security
Short lived tokens control access to every stream.
- Geo and IP fencing
Delivery restricted by territory or address to meet licensing terms.
- Gateway locking
Streams tied to an approved gateway to limit credential sharing.
- Distributed caching
Content distribution scales delivery with minimal hardware.
One node can support hundreds of thousands of customers
Platform management and billing
One management system gives near real time control of services, products and devices. These are some of its most important capabilities.
Commercial
- Full billing solution
- Agent and sub-agent management
- Provider reporting
- Referral programs
- Payment gateway support
- Built-in order system
Content and devices
- Channel and package management
- PVR, VOD and tutorials
- Head-end distribution platform
- Custom channel integration
- Device management
- Firmware control
- Device messaging
Platform and operations
- Defined streaming groups
- Region specific deployment
- Custom layouts and themes
- Advertising
- Security
- Alert systems (including amber alerts)
- Error feedback and notifications
- API integration
Near real time control of every service, product and device in one place
Bring television to your network
Get in touch
Whether it’s a mining camp, a hotel, a campus or a regional community, we’ll design the content, packaging and delivery around your customers.